Frequently Asked Questions

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Where is Northeast Pediatrics and Adolescent Medicine located?

Northeast Pediatrics and Adolescent Medicine has 2 locations in Ithaca. Our primary office is located at 10 Graham Road West in Ithaca. This location is near the Ithaca Mall and across the street from the YMCA. Our second location is on the West side at 1290 Trumansburg Road and is located very close to our community hospital, Cayuga Medical Center.

Does Northeast Pediatrics offer same day sick appointments?

Yes, we understand that illness in children often occurs suddenly and needs prompt attention. We reserve time throughout our day for same day sick visits. Whenever possible, we try to book your sick appointment with one of the providers on your child’s care team. There may be times when it is necessary for you to see a different provider in our practice to best accommodate your needs.

Do you accept my insurance?

Northeast Pediatrics & Adolescent Medicine participates with most local private health plans including New York State Medicaid and Managed Medicaid Plans. Please Click Here for a list of accepted insurances. For any additional billing questions contact our billing department at  607-257-5958.

What is the earliest I can call for an appointment?

Monday through Friday our reception staff begin to take calls at 7:00 am. We continue to take calls throughout the day until 4:30 pm . On Saturdays, we begin to answer phones at 8:00 am for urgent sick visits and continue until 12:00 pm.

What do I do if my child is sick and your office is closed?

There is a healthcare professional available to answer your medical questions 7 days per week, 24 hours a day, even after our office is closed. When you call us after hours, you will be connected with our professional nursing service to address emergent concerns.

Ready to be a patient with us?

Whether it was a move to the area, a new baby, or a transfer of care that brought you here, we’re glad you found us!